Teamwork & Guiding Principles

Our employees receive training and are evaluated on our staff-developed Principles of Teamwork and Guiding Principles. These foundations guide our staff’s actions and attitudes while working for Boone County Family Resources.

Principles of Teamwork

Good Team Members:

  • Place team performance before personal success or failure.
  • Communicate openly, frequently, and professionally.
  • Facilitate two-way communication with other team members.
  • Display personal and professional respect towards others.
  • Share information and resources which enhance the performance of other members.
  • Support the total team goals and decisions.
  • Identify problems, give all ideas a fair hearing, and creatively brainstorm solutions.
  • Respond to the communicated needs of others.


Employee Guiding Principles

In the course of our service to persons with developmental disabilities, their families, and our community, we will strive to:

  • Treat everyone with courtesy and respect.
  • Be tolerant of our differences and respectful of each person’s rights.
  • Promote a family friendly atmosphere that is flexible, accessible, hospitable, and approachable.
  • Empower others toward personal growth, productivity, independence, and responsibility.
  • Be impartial, empathetic, kind, helpful, and trustworthy in our interactions and be mindful that one of the most valuable supports we offer is to listen with an open mind.
  • Be optimistic, knowledgeable, resourceful, creative, pro-active, and solution-oriented when faced with challenges.
  • Be courageous and diligent in identifying opportunities and risks, making informed decisions that reflect prudent judgment.
  • Collaborate with clients, community partners and leaders to plan and provide reliable, innovative, high-quality services.
  • Recruit and retain ethical people who possess qualities of teamwork, empathy, integrity, honesty, and sound judgment.
  • Conduct ourselves in ways that reflect positively on each other and the agency’s efforts to help meet challenges of developmental disabilities.
  • Extend to each other the gift of meaningful, fulfilling work by inviting each individual’s unique contributions.